Can you trust your web design company?
filed in Google, SEO on May.19, 2009
I’m a bit of a geek and I like to look at the search results for a variety of keywords and see who is ranking where. I’m always interested to see why they’re ranking where they are so I often have a poke about to see what’s working for them and what isn’t.
Today, I was looking at a web design company’s website and I had a poke around some of the websites that they’d done for their clients. This particular client didn’t have a visible link back to their designer’s website but when I took a look at the HTML code, they did in fact have a link back to them – a nice keyword rich link that Google would discover and put into their calculations when working out the popularity of the designers website. What they’d done is hidden the link so that the website visitors couldn’t see it but Google could.
I didn’t check all of their clients for the same behaviour but what is obvious is that this company is ranking extremely well for the search term that they have hidden on their client’s website.
This was the sort of the search engine optimisation trickery that happened years ago to try to fool Google or Yahoo into giving you a higher ranking. It used to work years ago, but now it’s expressly forbidden in Google’s terms of service. If you’re caught hiding test and links then you’ll be penalised in some way. Note that usually the website receiving the link isn’t punished, since they can’t control who links to them, but the website giving the link WILL be punished.
So, one of two things occurred in order for this link to come about:
- The designer asked for a link and the client said OK, but make sure it’s not visible to our visitors
- The designer asked for a link, the client said no but the designer put one on anyway and hid it
- The designer asked for a link, the client said no, the designer said that he could put a hidden link in, explained the risks and the client said yes.
I think 3 is unlikely and 1 probably is as well.
What makes this particular story interesting is that the designer’s website has an article saying that you shouldn’t use underhand tricks when optimising your website and expressly points out that hidden text is wrong. This is a case of ‘Do as I say, not as I do’.
My question to you is, “What would you do?”.
- Would you contact the client and tell them that they’re at risk>
- Would you contact the designer and tell them to cut it out?
- Woul you contact Google and get the lot of them penalised?
A secondary question could be- “Do you trust your web design company not to do this. How do you know?”
Answers in the comments please!
May 19th, 2009 on 5:50 pm
“What would you do?”
1 and 2 but not 3
What goes around comes around and education is a great thing.
May 19th, 2009 on 6:02 pm
Hi Justin,
Thanks for that. I would probably agree. It’s unfair on the client, although I do feel that the designer needs a good shock! I’m too kind to get them into too much bother though.
May 19th, 2009 on 6:19 pm
All three. I’d tell them all. The client has a right to know (and to brace for any reprisals should they be involved). The designer needs to know and be reminded of following the rules. Google needs to know because it’s unfair to everyone.
May 19th, 2009 on 6:25 pm
I’d certainly go for option 1, tell the client.
May 19th, 2009 on 6:26 pm
I would contact Google anonymously and stay out of the mess or more likely I would publish the name of said company in this blog post.
May 19th, 2009 on 11:31 pm
Personally, I would contact the designer and ask them to remove the links. Wait to hear back and check that they did it.
If they don’t remove them, or don’t respond, proceed with 2 for each client.
I wouldn’t go the route of alerting Google. Chances are, they already know. And if not, it’s pretty poor form to end up penalizing the client when they may have no idea what happened.
May 19th, 2009 on 11:46 pm
4) Didn’t ask because they were afraid the answer would be no and did it.
5) Young designer in the fiorm did it but didn’t understand the implications
Have you contacted the design company CEO? The site owners?
Thanks for an interesting moral dilemma!